Teams Voice Licensing Simplified

If you are interested in VoIP for Teams but are confused by the licensing requirements- we've broken down the licensing and costs for you. 

PROMO FROM MICROSOFT: Unlimited domestic minutes 

Phone System ($8/user/month) 

Phone System licenses provide the ability for a user to receive and transfer calls. Users can make online, peer-to-peer calls using Teams, but they will need an additional Calling Plan add-on to be able to make outbound calls using Microsoft as the PSTN calling provider. 

Calling Plan ($12/user/month Domestic, $24/user/month Domestic + International) 

Calling Plan licenses provide users the ability to make outbound calls using Microsoft as the voice provider. 

These can be purchased as domestic per user (3,000 minutes/user/month pooled) or domestic AND international per user (3,000 minutes/user/month pooled domestic, 600 minutes/user/month pooled international). 

Audio Conferencing ($4/user/month) 

Audio Conferencing provides the ability to create a Teams meeting that contains a PSTN dial-in number for users to call into. This can be added to basically all Office 365 subscriptions (including Business Premium or Skype for Business Online Plan 2 Standalone) but is also included within the Enterprise E5 plan 

Overview cost 

• Office 365 Enterprise E3 Plan: $20/user/month (contains the following subscription)
• Exchange Online (Plan 2)
• Phone System Add-on: $8/user/month
• Calling Plan Add-on
• Domestic: $12/user/month
• Domestic: International @ $24/user/month
• Audio Conferencing: $4/user/month (Optional) 

Total Cost per user = $52/user/month with the international domestic Calling Plan 

NOTE: Audio Conferencing and phone system are included in the Office 365 E5 licensing plans (O365 E5 is $35 per user)